SugarHouse Sportsbook Review

Written by Glenn Roberts

Glenn Roberts

Glenn is a sports lover and writes about Soccer and American Football. He also covers reviews of bookmakers, betting apps and deposit or withdrawal methods that players can use at online sportsbooks.

, | Updated: October 21, 2024

Brand Ratings

Security8

Bonus and Promotions10

Event Coverage10

Customer Support9

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Many sports fans are already familiar with the name SugarHouse, which stands for a trusted betting brand that operates several landbased casinos across the United States. The brand recently expanded its product line with an online sportsbook that has received authorization to accept sports bets from the state of New Jersey, where it works in partnership with Atlantic City’s Golden Nugget Casino.

As of May 2019, SugarHouse became the first online operator to penetrate the sports betting market in the state of Pennsylvania. The sportsbook is powered by the Stockholm-listed B2B sports betting provider Kambi, offering punters legitimate sports betting both on desktop and mobile devices.

The SugarHouse sportsbook literally features thousands of markets for some of the most popular leagues and sports in the United States. Here you can bet on American football, basketball, boxing, tennis, hockey, golf, baseball, motorsports, and mixed martial arts. US punters who join the sportsbook will benefit from competitive prices, a great betting interface, and a generous initial deposit bonus with low rollover that gives their bankrolls a nice boost.

Summary of SugarHouse Betting Site

SugarHouse Sportsbook in Brief
Launch Date	2018
Trustpilot Reviews	0
Trustpilot Rating	N/A
Sports on Offer	Football, Boxing, UFC,Basketball, and 20 othersports
Minimum Deposit	$10
Minimum Withdrawal	$10
Withdrawal Time	Venmo, PayPal: 30 minutesOnline Banking: 2 to 5 daysPlay+ Card: Immediately
Payment Methods
Licenses	Pennsylvania Gaming Control Board (110298) Connecticut Gaming Division (OGO.000004.LOT)
Sponsorships	Philadelphia Flyers

Betting Markets

The SugarHouse sports betting interface uses the brand’s trademark blue and light gray colors. The betting slip is easy to use even by novices who lack previous experience with online sports wagering. One aspect this sportsbook stands out with is that it adds a social element to wagering on the web. The right side of the layout features a newsfeed with a list that contains the names of the latest big winners on the website alongside the prizes they have collected.

The sportsbook provides extensive coverage of all sporting competitions and leagues that are popular on US soil. The main navigation menu is positioned to the left side of the screen. There you will find tabs taking you to your previous betting history and the most popular sports and competitions in the sportsbook, including the MLB, the College World Series, the NFL, the NBA, NASCAR, Copa America, and the MLS.

The middle section of the layout is where you get to see the individual games, starting with the live and upcoming events. The tabs on top allow you to transition to the futures or see all available markets for the sport you are browsing.

You click on the outcome you want to back and the bet slip pops up from the lower right corner of your screen. It automatically calculates the potential payout for the outcome you have selected depending on the offered price and the size of your wager. There is also the option to pin the bet slip on the screen so that your wagers are always in your range of vision.

Upon closer inspection, punters will notice there is a small number next to the name of each sport listed in the navigation menu of the SugarHouse sportsbook. This tells you the number of lines currently offered for the respective sport.

Bonuses and Promotions

Signing up for the sports betting offering of SugarHouse renders you eligible for participation in several nice promotions, starting with a generous bonus on your initial deposit. You can complete your registration online or via the sportsbook’s mobile app. The process is quite simple. You only need to provide your name, your telephone number, and your email address.

You also must choose a screen name and a password. You will be asked to submit a copy of an identification document so that the sportsbook can authenticate your age and identity. The operator also treats registered customers with a number of limited-time bonus deals and the iRush Rewards loyalty program. In addition to this, users of the bookie can invite their friends to join the thrill SugarHouse offers. If your friends deposit at least $50, you will be offered a scratchcard, which can bring you decent prizes.

100% Bonus Up to $250 on Initial Deposits

SugarHouse offers new punters a decent welcome bonus which consists of a 100% match up to $250 on their first deposits. To receive it, you must make a deposit of at least $10 and opt in for the offer with the 250MATCH promo code. Of course, you can transfer a larger sum to your sports betting balance but should keep in mind the bonus is capped at $250. First deposits in excess of this amount will not earn you more free credits.

Punters have the option to choose when to activate their bonuses and start clearing the wagering. However, it is recommended to do it within a period of 30 days because otherwise, the bonus will expire. You can use your free credits in the sportsbook although wagering with them on the live tables, the slots, and the video poker variants in the casino section is also allowed.

The iRush Rewards Loyalty Program

It is certainly nice to earn a little extra on the side via your preferred sportsbook’s loyalty scheme. SugarHouse runs one such incentive, called the iRush Rewards. Every real-money wager you place on the available sports betting markets earns you loyalty points.

The scheme spans ten regular tiers while the eleventh one, the Elite tier, is accessible via invitation only. You level up through the standard tiers by collecting more loyalty points. The points are intended for purchasing various free goodies in the SugarHouse Bonus Store.

You can keep track of your current loyalty level by taking a peek at the progress bar, which reflects your current status and point number in real time. The points have a rolling period of 60 days. Once 30 days pass, your points will start to gradually decrease in number. The deduction rate is 10 points per day but if you continue wagering, the points you have lost will be restored.

The collected points are added to the Bonus Bank, with customers having the option to redeem them for smaller bonuses or wait it out until they have earned enough to exchange for larger rewards. Regardless of the size of the bonuses you exchange your points for, you will have to meet a rollover of 1x the bonus value.

Banking

The SugarHouse sportsbook caters to registered punters looking to bet real money with a decent enough range of banking options. Deposits can be carried out with credit and debit cards by Visa and Mastercard, online banking, PlayPlus cards, PayPal, and AHC e-checks.

Punters from New Jersey can pick up their sports betting profits at a cashier cage in Atlantic City’s Golden Nugget Casino. Do not be too quick to head over to the Golden Nugget immediately after the request, though.

It takes some time for the sportsbook’s financial department to review and approve your withdrawal. They will notify you via email when your cash withdrawal request gets approved. The email will contain a unique transaction number you must provide at the physical cashier to pick up your money.

Last but not least, you should not forget that profits (over $600) generated through sports betting and other forms of gambling are deemed taxable income under federal law. If you happen to win a more significant amount, you should fill out the 1099 tax form. You can find it in the dashboard of your account under the Statements tab.

Licensing and Restricted Jurisdictions

As we mentioned on several occasions already, SugarHouse is a completely legal betting destination. Punters from the USA are granted access to the sportsbook as long as they are in the states of New Jersey or Pennsylvania.

The betting operations of the Pennsylvania branch are licensed and overseen by the Pennsylvania Gaming Control Board (PGCB). This is the first online sportsbook to start operating legally within the borders of the Keystone State.

Customers from the Garden State can legally punt in the sportsbook thanks to a license granted by the New Jersey Division of Gaming Enforcement. The online sportsbook has partnered with the Golden Nugget Casino in Atlantic City for its license.

This is a trusted brand with a faultless history on the US gambling scene. The brand is, in fact, native to the Keystone State. Its landbased casino officially opened doors for customers in September 2010 with a license by the PGCB.

The sportsbook is owned by Rush Street Gaming. On a side note, you are probably wondering why the name SugarHouse? Well, this is an excellent choice of a brand name because the landbased SugarHouse Casino is built on the grounds of what used to be the Jack Frost sugar refinery (demolished in 1983) on the Delaware River.

Customers from the Keystone State should keep in mind they might be incorrectly blocked if they are in close proximity to the state border, because the plug-in places them in neighboring states like Ohio, New York, Maryland, or West Virginia. In this case, they will have to move away further from the Pennsylvania border, which is a major nuisance, we must admit.

And another thing – if you happen to use any proxy or VPN services on your device, be sure to turn them off. The sportsbook plug-in will fail to accurately geolocate you and will prohibit you from making real-money wagers. Only individuals who are 21 years old or older can wager legally on SugarHouse.

Mobile Support

The New Jersey division of SugarHouse claims to generate almost 80% of its overall sports betting action via its mobile app. This would not have been the case if the operator did not offer anything but a seamless betting experience on mobile. Placing wagers on the go is effortless regardless of whether you own an Android or an iOS smartphone/tablet.

You can download the Android app straight from the sportsbook’s official website. Do not bothersearching in the Play Store; the app is unavailable there due to Google’s restrictions on gambling-related app content. Naturally, this would require you to enable the installation of software from unknown sources (i.e. from outside the Play Store) when you initiate the download.

Since SugarHouse is a fully legitimate online betting operation, the app will ask for your location to ensure you are physically within the borders of Pennsylvania or New Jersey. Punters who own iPhones or iPads can download their apps from the App Store. The app operates efficiently on devices using iOS 9.0 or later. There is a choice from three language options – Spanish, English, and French.

Punters can place mobile bets on the point spreads, the moneylines, and the totals but proposition wagers and futures are also readily available at their fingertips. You can get more bang for your buck through bonus redemption on the go and via the iRush Rewards loyalty program.

Customer Support

If you happen to need any information or help, you can reach the support staff of SugarHouse in several ways. We suggest you visit the Help Center before you do that, though. The sportsbook’s help section features exhaustive information about all kinds of topics, from deposits, withdrawals, and registration to responsible gambling and technicalities, including the geolocation plug-in.

Provided that you still fail to find whatever it is you are looking for in the Help Center, you can get in touch with the team via the player support chat. Make sure you introduce yourself and choose the correct department (PA Casino, NJ Sportsbook or PA Sportsbook).

This will save you some time because you will not have to be transferred between departments. You can find the dialog box for the chat in the lower left corner of the page. Another option is to send them a query via the contact form on the website. The will respond to you via email. Calling on the phone is yet another possibility – just dial 855 752 9101. The support facility operates each day from 9:30 am to 2:00 am local time.

SugarHouse Sportsbook Contacts
Contact Details	Live Chat: Yes Email: support@playsugarhouse.com Phone: 1(800)634-3928
Social Media

Conclusion

Overall, the SugarHouse sportsbook offers a well-rounded sports betting experience, providing customers from the states of New Jersey and Pennsylvania with a vast choice of popular betting markets for their favorite sports. The coverage of both local and international leagues and championships is rather comprehensive.

One of the biggest advantages here stems from the fact you are placing your bets with an experienced gambling company that is authorized by local regulators to operate legally within the two states. This safeguards you from issues with delayed or denied payments.

The sportsbook boasts a pretty standard interface that helps you find the markets you are interested in and make a punt within seconds. The conditions and rollover of the offered bonuses are extremely favorable to punters. The iRush Rewards program is also great, with customers having the ability to generate loyalty points both on desktop and mobile.